Frequently Asked Questions

Q. I'm new to design and branding. What do I need to know?

A. Don't worry, you don't need to be knowledgeable about design or understand all the terminology to commission a design project. I'll guide you through the process and explain any technical bits and pieces as we go along.

 

Q. Where are you based?

A. I work from my home studio in South West London. For London-based clients, it's easy to meet face to face for consultations. For clients elsewhere, we can meet by Skype or in person, depending on the project.

 

Q. What if I don't like my design?

A. The design and brand styling process begins with getting to know you and your business in-depth, including your likes and dislikes and the types of visuals you're drawn to. We use mood boards to narrow down the design style and there is plenty of opportunity to feed back at each stage of the process. I'm not happy unless you're completely thrilled with the end result!

 

Q. can you also design my website?

A. Yes, I offer custom-built websites on the Wordpress platform in collaboration with an expert developer. Websites can be commissioned as stand-alone projects or as part of a branding project. Get in touch if you'd like to discuss the best options for you.

 

A. Yes. When you book your project we'll agree a payment schedule split into either two or three payments. The first is due at the beginning of the project and the final payment will be due when final files are handed over to you. 

Q. can I pay in installments?